Patient Representative
Duties and Responsibilities:
Patient Representatives work for healthcare administrators
to address the concerns and special needs of patients and their families. They
evaluate patient satisfaction, investigate complaints, collect information
about patient dissatisfaction, work with department to resolve patient
problems, and educate staff. Patient representatives work in hospitals, nursing
homes, other long-term facilities, and in public health agencies.
Average Salary: $20,000- $40,000
Educational Requirements:
Students should take challenging high school courses in business
, science, math, and English. Requirements differ, but most employers prefer college
graduates with background in health or social services. Experience or course
work in conflict resolution is also valued.
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